Privacy Policy

Welcome to the Resort Backyard Privacy Policy

Effective Date: July 7th, 2021

Your privacy is important to Us. Resort Backyard LLC (“Resort Backyard” or “Us” or

“We” or “Our”) is committed to protecting Your privacy and information in accordance

with applicable legal and industry standards. You should have a comprehensive

understanding of Our information collection and usage practices and know that You

have control of the personal and commercial information that you provide to Us.

If you do not agree with the terms of this Privacy Policy, do not access or use Our

website, services or integrated applications.

This privacy policy is applicable only to Resort Backyard. Resort Backyard is not

responsible for the privacy policies or practices of any third parties, including, but not

limited to, integrated third party applications.

I. What Information Do We Collect?

When you use Resort Backyard’s website www.resortbackyard.com or integrated

applications (collectively, the “Resort Backyard Website” or the “Website”), or use

Resort Backyard’s consultation, design or installation services, or other services, or

products, or contact Resort Backyard, Resort Backyard may collect, or you may be

asked to provide personally identifiable information as follows (collectively, “Personal

Information”):

● your name and/or business name

title, address

● date of birth or other identifying information

● email address

● telephone and fax number(s)

● answers to surveys and quizzes

● a record of services or products that you use or purchase

● a record of any comments or communications between you and Resort Backyard

● information that your browser sends whenever you visit the Resort Backyard

Website such as Internet Protocol (IP) address, device information, location

information (in accordance with the consent process provided by your device),

unique device identifiers, browser type, browser version, operating system, the

pages of the Resort Backyard Website that you visit, the time and date of your

visit, the time spent on those pages, and other data (collectively, “Log Data”).

Resort Backyard gathers and stores this Personal Information to provide you with

products and services, and to help Resort Backyard understand consumer preferences,

and to contact you. You can choose not to provide this information, but this may limit

Resort Backyard’s ability to provide you with the products or services you have

requested, communicate with you, and may limit your ability to utilize the Resort

Backyard Website.

Resort Backyard will not collect or monitor any personal or commercial information

about you without your consent either by virtue of what you provide to Us, your use of

the Resort Backyard Website, or what you input in the course of your use of the Resort

Backyard Website or by contact with Us. If, after providing Personal Information you

want Us to delete that Personal Information or you decide that you do not want your

Personal Information to be used in a particular manner, you must contact Us by e-mail

at hello@resortbackyard.com. Please keep in mind that it may take several days for

Resort Backyard to implement the change in your preferences.

II. How Do We Use Your Personal Information?

Resort Backyard processes such Personal Information when necessary to provide you

with the products or services you have requested, where Resort Backyard has obtained

your prior consent, where Resort Backyard has a legitimate reason to do so such as for

security, testing, maintenance and enhancement purposes of the Resort Backyard

Website, the manufacture, marketing and sale of Resort Backyard’s Services, and/or for

business, analytics, research and reporting purposes.

In particular, we collect your Personal Information for the following purposes:

● To identify you when you use the Resort Backyard Website in order to customize

and personalize your experience in order to better fit your interests, such as

offering you relevant, individually tailored content.

● To provide you with Resort Backyard’s products and services.

● To monitor and improve the Resort Backyard Website and our products and/or

services.

● To detect, address and prevent technical issues and improve the usability of the

Resort Backyard Website.

● To provide and maintain the security of the Resort Backyard Website.

● To prepare and send invoices to you for your purchase orders.

● To prevent credit card fraud.

● To contact you when necessary in connection with your use of the Resort

Backyard Website or your purchase orders.

● To communicate with you by responding to your requests, comments and

questions and to send emails and other communications.

● To send you periodic updates, product information, coupons and offers.

● To notify you about changes to the Resort Backyard Website.

● To allow you to participate in interactive features of the Resort Backyard Website

when you choose to do so.

● To provide customer support, account management and other administrative

support.

● Use analytics, including tools such as Google Analytics, to monitor and evaluate

Log Data.

● We may aggregate and anonymize information with data collected from other

Resort Backyard Website users or customers.

● To comply with applicable laws and regulations. For legal reasons, We may share

your Personal Information with companies, organizations or individuals outside of

Resort Backyard if we have a good-faith belief that access, use, preservation or

disclosure of the information is reasonably necessary to: a) meet any applicable

law, regulation, legal process or enforceable governmental request; b) enforce

applicable terms of service, including investigation of potential violations; c)

detect, prevent, or otherwise address fraud, security or technical issues; or d)

protect against harm to the rights, property or safety of Resort Backyard, our

customers or the public as required or permitted by law.

III. Communications

Resort Backyard only communicates directly with individual customers when responding

to an inquiry and/or contact from the customer.

If you have any questions as to this process, or if you would like to access, correct,

amend or delete any Personal Information we have about you, register a complaint or

simply want more information, please do not hesitate to send an email to our Privacy

Director stating your concerns at the following email address at

hello@resortbackyard.com.

IV. Your Access To Your Information

You may access and change your account or some Personal Information, if you log into

your account on the Resort Backyard Website, or you can follow the links that may be

provided within our emails to you to manage your preferences. If you are unable to

perform these actions yourself, please contact Us to assist you.

If you wish to view what Personal Information we hold about you or if you want it to be

removed from our systems, please contact us by e-mail at hello@resortbackyard.com.

Although we will take reasonable steps to keep your information accurate, complete and

up-to-date, we request that you keep your information as current as possible so that we

may continue to improve the Resort Backyard Website, and our products and services.

We will only withhold your access to such information in extremely limited

circumstances where it is permitted and/or required by law, such as where it might

create a dangerous situation, compromise an investigation or court proceeding,

compromise Resort Backyard’s business efforts, or improperly disclose the personal

information of another.

Resort Backyard may (but is not obliged to) retain your Personal Information for periods

of time, at Resort Backyard’s sole discretion.

In certain circumstances, you have the following rights:

● The right to access, update or delete the information we have about you.

Whenever made possible, you can access, update or request deletion of your

Personal Information directly within your account settings section. If you are

unable to perform these actions yourself, please contact Us to assist you.

● The right of rectification. You have the right to have your Personal Information

rectified if that information is inaccurate or incomplete.

● The right to object. You have the right to object to our processing of your

Personal Information.

● The right of restriction. You have the right to request that we restrict the

processing of your Personal Information.

● The right to data portability. You have the right to be provided with a copy of the

Personal Information we have on you in a structured, machine-readable and

commonly used format.

● The right to withdraw consent. You also have the right to withdraw your consent

at any time where Resort Backyard relied on your consent to process your

Personal Information.

Please note that We may ask you to verify your identity before responding to such

requests.

Restriction or deletion of your Personal Information may affect your ability to utilize, and

Resort Backyard’s ability to provide, the products, features and services on the Resort

Backyard Website, in whole or in part.

V. Links To Other Websites

The Resort Backyard Website may link to other websites outside of Resort Backyard’s

ownership or control. Resort Backyard is not responsible for the privacy policies or

security of third-party websites. You are advised to read the privacy policies and check

the security features of each website you visit, including, without limitation, on all social

media platforms.

VI. Resort Backyard Design LLC’s Assurance to You

Resort Backyard will not share or disclose your Personal Information to any third party,

except if you have consented to such disclosure, as provided herein, or when governing

law requires Resort Backyard to do so. Resort Backyard will not sell your Personal

Information to any third party.

VII. Cookies

When you use the Resort Backyard Website as a guest or as an account holder,

cookies may be stored on your computer or handheld device. Cookies are small text

files that may include an anonymous unique identifier, and allow your usage to be

tracked. The Resort Backyard Website may use cookies for user authentication,

tracking your preferences, and other purposes including to potentially avoid repeated

entry of usernames or passwords, and the overall functionality of the Resort Backyard

Website.

The use of cookies is now an industry standard, and you will find them used on most

major websites, but you can always choose to disable cookies from being stored on

your computer or handheld device by changing your browser settings. Disabling

cookies, however, may result in a limited experience of the functionality and services of

the Resort Backyard Website.

Some of our business partners whose content is incorporated into or linked to from our

site may also use cookies. However, we have no access to or control over these

cookies.

VIII. Security

We take steps to ensure that your information is treated securely and in accordance

with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100%

secure, and we cannot ensure or warrant the security of any information you provide to

us. To the fullest extent permitted by applicable law, we do not accept liability for

unintentional disclosure.

By using the Services or providing Personal Information to us, you agree that we may

communicate with you electronically regarding security, privacy, and administrative

issues relating to your use of the Services. If we learn of a security system’s breach, we

may attempt to notify you electronically by posting a notice on the Services, by mail or

by sending an e-mail to you.

IX. Minors

The Site and Services are not directed to people under 18 (or other age as required by

local law), and we do not knowingly collect Personal Information from children. If you

learn that your child has provided us with Personal Information without your consent,

you may contact us as set forth below. If we learn that we have collected any Personal

Information in violation of applicable law, we will promptly take steps to delete such

information and terminate the child’s account.

X. Merge Or Other Transaction

If Resort Backyard is involved in a merger, acquisition or asset sale, bankruptcy,

dissolution, reorganization, or other similar transaction or proceeding, We will continue

to ensure the confidentiality of your Personal Information and give affected users notice

before Personal Information is transferred or becomes subject to a different privacy

policy.

XI. Notice To California Customer

California law permits users who are California residents to request and obtain from us

once a year, free of charge, a list of the third parties to whom we have disclosed their

Personal Information (if any) for their direct marketing purposes in the prior calendar

year, as well as the type of Personal Information disclosed to those parties. Except as

otherwise provided in this Privacy Policy, Resort Backyard does not share Personal

Information with third parties for their own marketing purposes.

XII. Effective Date And Policy Changes

This Privacy Policy is effective as of July 7th, 2021.

Resort Backyard reserves the right to update or change its Privacy Policy at any time,

whereupon Resort Backyard will update this Privacy Policy accordingly. We will notify

you of any changes by posting the new Privacy Policy on this webpage. You are

advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. You

agree that your continued use of the Resort Backyard Website or Our services after

changes to our Privacy Policy constitutes acceptance of those changes.

XIII. Contact

If you have any questions about our privacy practices or this Privacy Policy, please

contact us at:

Resort Backyard

hello@resortbackyard.com